Cookies Policy

Cookies are small text records placed in your browser. Similar technologies, including local storage and session storage, can remember information on your device. In this policy, “cookies” includes these related technologies where the distinction does not matter.

NuCell uses essential cookies and browser storage to maintain your authenticated session, protect sign-in flows, and prevent unauthorised access. These are necessary for account and case-tracker features and cannot be switched off within the platform.

The genome workspace uses browser-local storage to retain information needed for your active analysis. Raw VCF and whole-genome files are processed on your device and are not placed in a tracking cookie or uploaded as part of this storage process. Clearing site data removes local preferences and may sign you out.

When you choose to purchase a report, our payment provider may set cookies needed to operate checkout, prevent fraud, and confirm payment. Providers used for authentication, security, and platform delivery may also process technical information under their own policies.

NuCell does not currently use advertising cookies or sell cookie-derived data. If optional analytics or advertising technologies are introduced, this policy and any required consent controls will be updated before they are used.

Session records last only as long as needed to keep you signed in and secure the service. Browser-local data remains until it expires, is replaced, or you clear it. Payment providers retain their records according to their own legal and operational requirements.

You can block or delete cookies through your browser settings. Blocking essential cookies may prevent sign-in, case tracking, payment confirmation, or other protected features from working correctly. You can also use a private browsing window to limit local persistence.

Questions about our use of cookies: hello@nucell.ai.